Product Warranty

Introduction

SEAGYPSY KAYAK, a brand operated under INTER-ISLAND OUTDOORS TRADING OPC, is dedicated to delivering exceptional quality and performance in its products. To ensure customer satisfaction and product reliability, we provide limited warranties that apply exclusively to the original retail purchaser ("Consumer"). These warranties are non-transferable, and proof of purchase is required to validate any warranty claim. By registering your product and following the guidelines outlined in this warranty document, you can enjoy your SEAGYPSY KAYAK product with confidence.

Warranty Coverage

• 5-Year Limited Kayak Warranty
• 2-Year Limited Pedal Drive Warranty
• 90-Day Gear/Accessories/Parts Warranty

This warranty covers material or manufacturing defects from the original date of purchase.

Warranty Registration (Kayaks Only)

To activate the kayak warranty, the product must be registered within 30 days of receipt of shipment, local pickup, or purchase from an authorized dealer. Failure to register within this timeframe will void the warranty. Register your kayak online using the serial number located on the product.  Click this link to register your boat -->  Boat Registration Form  

Limitations and Exclusions

This limited warranty does not apply to:

• Normal Wear and Tear: Abrasions, chipping, fading, or aging of the product due to regular use.
• Improper Use or Handling: Damage resulting from:
  • Improper transportation or storage
  • Overloading
  • Failure to rinse and maintain the product
  • Damage while in possession of a freight carrier or any party other than Inter-Island Outdoors
• Neglect or Accidental Damage: Damage resulting from:
  • Neglect
  • Misuse
  • Accidental impact
• Unauthorized Alterations or Repairs: Structural modifications or repairs performed by unauthorized parties.
• Use Outside of Intended Purpose: Products used for:
  • Rental or commercial purposes
  • Activities other than those for which the product was designed and intended
  • Towing by power or sail boats
• Specific Kayak Restrictions: Damage resulting from:
  • Scupper carts, staging poles, or other objects placed in scupper holes
  • Kayaks sold as "demos," "final sale," "2nd quality/blemished," or in "as-is" condition
• Cosmetic Defects: Color variations, surface blemishes, or minor imperfections that do not affect performance.   Colors may vary slightly from those shown, and color combinations are unique to each boat produced. 
• Acts of Nature and Force Majeure: Damages caused by:
  • Weather conditions (flood, storm, hurricane, tornado, earthquake, etc.)
  • Fire or explosion
  • Other acts of nature or force majeure beyond the control

Proper Maintenance Requirements

To ensure warranty coverage, follow these maintenance guidelines:

• Cleaning & Rinsing: Rinse the kayak, pedal      drive, and metal hardware with fresh water after each use, especially      after saltwater exposure.
• Pedal Drive & Fin Drive Maintenance:      Regularly inspect and lubricate moving parts to prevent premature wear.
• Storage Guidelines: Store the kayak on a rack, hoist, or flat surface with proper support to prevent hull deformation.      Avoid prolonged exposure to direct sunlight and excessive heat.
• Seal Inspection: Check all hatches, scupper      plugs, and sealed areas for leaks or loose fittings before use.

Filing a Warranty Claim

To file a claim, contact our support team at support@interislandoutdoors.com or complete the online form at https://interislandoutdoors.com/boat-warranty-form

with the following information:

• Proof of Purchase: Receipt or order      confirmation.
• Product Details: Serial number and description      of the defect.
• Photos or Videos: Several photos or videos of      the defective area.

Claims will be evaluated, and if approved, Inter-Island Outdoors will repair or replace the defective product at its discretion. Shipping costs for warranty claims are the responsibility of the customer.

Contact Us

For any questions regarding your product or its care, please contact 

support@interislandoutdoors.com